Natasia's frequently asked questions

For questions, regarding shipping, please visit the Shipping page.

For questions, regarding returns, please visit the Returns & Exchanges page.

Yes, you can place an online order anytime. If you would like to register for an account please click here for more information.

If your size is not available on the size dropdown section, it means that it is currently unavailable for online purchase. Please check back regularly, as we constantly restock our selections. To stay up to date on all Natasia restocks and offers, simply sign up for our newsletter at the footer of the page.

We recommend that you first check to make sure all of your billing information is the same as it appears on your credit card statement. If you continue to experience problems placing an order, please contact a customer service representative at info@bonbonberie.com. One of our customer service agents will be happy to provide assistance.

For customers in California, state sales tax will apply. Sales tax will be automatically calculated at checkout for California residents.

Yes! Simply subscribe to our newsletter at the footer of the page to receive the most up to date special offers.

Please enter your email into the newsletter sign up at the footer of the page.

Yes, please refer to our Sizing Guide

You can contact us through our contact page, we will be happy to assist you!